Contact Us

Head of User Acquisition / Head of Growth (Gaming)

Screenshot of a Washington Post tech help desk article about ChatGPT conversations and user questions
Example media coverage of how people use ChatGPT and the questions they ask the chatbot.

What this page covers

Head of User Acquisition / Head of Growth (Gaming)

If you are leading user acquisition or growth for a gaming title, you are likely under pressure to keep volumes stable while the cost of user acquisition grows and existing channels feel saturated. You need partners who understand performance, not just pretty visuals or one-off campaigns.

A careful first step is to speak with a team that treats UA as a business task, can work alongside your in‑house specialists, and is ready to test new approaches in a structured way instead of promising instant results or quick fixes.

In brief

  • You may be looking for support to refresh concepts, reduce creative fatigue and keep acquisition costs under control while protecting scale for your live or maturing games across key platforms and regions.
  • A practical format can be collaboration with an external performance-focused team that works as an extension of your office staff and helps you explore new ideas, channels and creators without overloading internal resources.
  • Before starting, it makes sense to clarify your current cost of user acquisition, available channels, internal bandwidth and expectations, so any test plan, creative scope or influencer program is realistic and transparent for both sides.

What to do

As a Head of User Acquisition or Head of Growth in gaming, you balance aggressive targets with limited time and a busy internal UA team. Existing channels may feel saturated, incremental spend brings weaker results, and it becomes harder to justify new tests without a clear framework, solid creatives and reliable partners.

In this situation, a suitable approach is to work with a dedicated external team that can focus on your growth tasks while you keep control of strategy. A group of professionals used to office-style collaboration can take on operational and creative workloads, support influencer and performance campaigns, help structure experiments, and assist you in exploring new audiences or ideas in a disciplined way.

To start carefully, you can outline one concrete project where outside support would help most, such as testing new concepts for a mature title, launching a creator program, or exploring an additional channel. From there, you and the partner can agree on goals, reporting and responsibilities, so the engagement complements your internal UA team instead of replacing it.

What to keep in mind

Any collaboration around user acquisition for gaming needs to be grounded in realistic expectations. External support can help you test ideas, manage workload and structure campaigns, but results will still depend on your product, market conditions, creative fit and how much room there is to improve your current cost of user acquisition.

This type of partnership is best suited if you already track performance metrics, understand your current channels and are ready to share data and feedback. It may be less useful if you expect guaranteed outcomes, are not able to allocate time for joint planning and review, or cannot provide access to the necessary analytics.

A measured next step is to discuss your situation, including title maturity, current acquisition costs, key geos, channels and internal constraints. This allows both sides to see whether there is enough headroom for meaningful tests and to shape a scope that respects your risks, compliance requirements and decision‑making process.